Flexibility Key for Home Inspections

Kevin Patterson of the Patterson Group in Colorado Springs, Colo., is no stranger to the inner workings of successful real estate transactions. He’s been in the industry for 20-plus years, and when it comes to a winning home inspection company, Patterson looks for four components: responsiveness, knowledge, integrity and flexibility.

In fact, flexibility is what brought Patterson to work exclusively with HomeTeam Inspection Service. Several years ago, Patterson was working with a few different home inspection service providers, and found himself in need of a last-minute inspection. When he began calling the various providers in his area, he was met with unacceptable wait times.

“The other inspectors had no flexibility,” says Patterson. When he called Scott Whitbeck, owner of HomeTeam Colorado Springs, he got a different answer entirely.

“They moved some things around and got it done immediately,” says Patterson, who adds that they also recently did an inspection for him at 8 a.m. on a Sunday.

Having a home inspection provider that’s available when you need them can be a make-or-break move when trying to close a deal quickly. “The sooner you can get the inspection done, the sooner you can move forward with the transaction,” Patterson explains.

Patterson notes that it’s HomeTeam’s winning combination of flexibility and superior know-how that makes the company stand out in the home inspection market. “Flexibility without knowledge wouldn’t be worth anything,” says Patterson. “When someone can say they’ve done thousands of inspections, it alleviates concerns that an inexperienced inspector might generate. For Patterson, HomeTeam’s knowledge and experience create a calmer transaction. “There is enough stress in the real estate model,” he says. “We don’t need to add any more. The combination of knowledge, experience and flexibility are what make HomeTeam unique.”

Patterson also points to the company’s technology tools that prove to be invaluable in streamlining the inspection process.

“The professional text, email reminders and electronic reports are helpful,” says Patterson, “especially if you have buyers and sellers who aren’t geographically present.” Patterson explains that the electronic reports are easy to send to out-of-state clients to show them the exact details of their home inspection without requiring their presence.

When it comes to speed and efficiency, HomeTeam can’t be beat, freeing up valuable time for real estate agents to focus on other aspects of the deal. “HomeTeam is a good steward of my time,” says Patterson, who appreciates that he never has to worry whether his inspector will show up on time, or whether they’ll be able to turn the inspection around fast enough.

He also notes that the home inspection company validates him as an agent among both buyers and sellers.

“[HomeTeam] reinforces my brand by bringing a professional to the table, and we’ve worked together before, so they can assure the client that they’re in good hands with me as the agent.”

By Zoe Eisenberg, Real Estate Magazine